Add or remove seats and manage members

Learn how to manage seats and members in your Workspace.

A seat is an available spot for a team member to join your Workspace. Owners and Admins can add or remove seats from the Workspace’s Team settings to create a flexibly-sized, collaborative environment. You can choose from three seat types, based on which Workspace role the teammate will take.

Compare the types of seats

Each seat type is associated with workspace roles that you can set when you assign the team member.

How to add and remove seats

Add seats to your Workspace

To add seats to your workspace:

1. Go to Workspace Settings > Team
2. Click Manage Seats
3. Click the “plus” icon next to the seat type you want to increase
4. Click Pay now to immediately charge the card on file and finalize your new seat count

Enterprise customers can request additional seat packs here.

Remove seats from your Workspace

To remove seats from your Workspace:

1. Go to Workspace Settings > Team
2. Click Manage Seats
3. Click the “minus” icon next to the seat type you want to decrease
4. Remove team members if your reduced seat count is fewer than your total number of Workspace members
5. Click Pay now to finalize your new seat count

How to manage Workspace members

Team members fill available seats in your Workspace. You can add a new member to an open seat or remove a member to free up a seat for someone else. If you don’t have an open Full or Limited seat for a new team member, you can add them and purchase a seat for them to fill during the invite process.

Add a member to your Workspace

The invite flow varies depending on your plan. Some options, like site-specific access, may not appear in your Workspace, so the steps below could differ slightly.

To invite a new member to fill a seat in your Workspace: 

1. Go to Workspace Settings > Team
2. Click Invite member
3. Enter your teammate’s email address
4. Choose their Role and whether they Can publish
5. Assign site-specific access and CMS edit access if your plan supports it:
   • Click Select sites and choose which sites to invite them to
   • Click the Collections icon to choose which Collections they can edit (Enterprise plans and partners only)
   • Click Review to continue
6. Click Invite or Pay & invite if you’re purchasing a new seat

Manage pending invites

The invited member will receive an email notifying them of your Workspace invitation. Before they accept, you can cancel or resend the invite from the Team settings page:

1. Click the Options icon next to a member with an Invite pending status
2. Click Cancel invite or Resend invite

Change a member's Workspace role

Review our roles and permissions overview to learn more about roles.

To change a member's Workspace role:

1. Go to Workspace Settings > Team
2. Click the Role dropdown for a member
3. Choose their new role
4. Click Update role
5. Proceed with the Add a seat steps if the new role requires purchasing a seat

Remove members from your Workspace

To remove a member from your Workspace:

1. Go to Workspace Settings > Team
2. Click the “three dots” icon next to the member’s role
3. Click Remove from Workspace
4. Type REMOVE to confirm

You now have an open seat available and can invite a new member to fill that seat, or remove that seat if you no longer need it.

Remove yourself from a Workspace

To remove yourself from a Workspace:

1. Click the Workspaces dropdown menu
2. Click Manage Workspaces
3. Click the “three dots” icon next to the Workspace you want to leave
4. Click Leave Workspace