Add or remove seats and manage members

Updated

Learn how to manage seats and members in your Workspace.

A seat is an available spot for a team member to join your Workspace. Owners and Admins can add or remove seats from the Workspace’s Team settings to create a flexibly-sized, collaborative environment. You can choose from three seat types, based on which Workspace role the teammate will take.

Compare the types of seats

Each seat type is associated with workspace roles that you can set when you assign the team member.

Seat type Workspace role Seat limit per Workspace
Full seat Admin, Site admin, or Designer Unlimited
Limited seat Marketer or Content editor Unlimited
Free seat Reviewer 100

How to add and remove seats

Note

By default, all Workspaces require at least one full seat for you, the Workspace owner.

Add seats to your Workspace

To add seats to your workspace:

  1. Go to the Workspace’s Team settings
  2. Click Manage Seats
  3. Click the “plus” icon next to the seat type you want to increase
  4. Click Pay now to immediately charge the card on file and finalize your new seat count

Remove seats from your Workspace

Note

By default, all Workspaces require at least one full seat for you, the Workspace owner.

To remove seats from your Workspace:

  1. Go to the Workspace’s Team settings
  2. Click Manage Seats
  3. Click the “minus” icon next to the seat type you want to decrease
  4. Remove team members if your reduced seat count is fewer than your total number of Workspace members
  5. Click Pay now to finalize your new seat count

How to manage Workspace members

Team members fill available seats in your Workspace. You can add a new member to an open seat or remove a member to free up a seat for someone else. If you don’t have an open Full or Limited seat for a new team member, you can add them and purchase a seat for them to fill during the invite process.

Add a member to your Workspace

To invite a new member to fill a seat in your Workspace:

  1. Go to the Workspace’s Team settings
  2. Click Invite member
  3. Type in the member’s email address, choose their Role, and choose if they Can publish
  4. Click Review if your Workspace plan supports site-specific access
  5. Click Invite if you have an open seat or Pay & invite if you’re purchasing a new seat

The member will receive an email notifying them that you have invited them to your Workspace. An “Invite pending” status also displays in the Workspace’s Team settings until they accept your invitation.

Before the member has accepted your invitation, you can click the “three dots” icon next to the member’s role and choose Cancel invite or Resend invite.

You can manage the roles and permissions of members who join from the Workspace’s Team settings.

Change a member's Workspace role

Note

If the member's new role requires they change seat types (e.g., from limited seat to full seat), the previously held seat (e.g., limited seat) will be removed from the Workspace. If applicable, you will be credited the balance.

Review our roles and permissions overview to learn more about roles.

To change a member's Workspace role:

  1. Go to the Workspace's Team settings
  2. Click the Role dropdown for a member
  3. Choose their new role
  4. Click Update role
  5. Proceed with the Add a seat steps if the new role requires purchasing a seat

Remove members from your Workspace

Important

Removing members from a Workspace does not also reduce the number of seats on your plan. If you want to also remove an open seat after removing a member, please remove seats from your Workspace plan.

To remove a member from your Workspace:

  1. Go to the Workspace’s Team settings
  2. Click the “three dots” icon next to the member’s role
  3. Click Remove from Workspace
  4. Type REMOVE to confirm

You now have an open seat available and can invite a new member to fill that seat, or remove that seat if you no longer need it.

Remove yourself from a Workspace

To remove yourself from a Workspace:

  1. Click the Workspaces dropdown menu
  2. Click Manage Workspaces
  3. Click the “three dots” icon next to the Workspace you want to leave
  4. Click Leave Workspace

Note

You can’t remove yourself from a Workspace if you are the Workspace owner.