If your site isn’t loading, you can use Webflow’s Why is my site down Tool to check your site’s status and get troubleshooting steps — without needing to contact Support.The tool checks whether your site: Does not have a Site plan –– you canceled or failed to renew your Site plan Does not have a domain –– you purchased a new Site plan but didn’t add your custom domain to your site again Contains incorrect DNS records –– either your DNS records don’t point to Webflow OR you haven’t updated your DNS after the Cloudflare migration Was unpublished on your custom domain How to use the tool Open the Why is my site down tool Pick your Workspace and select your site Click Run site check Follow the troubleshooting guidelines and next steps provided by the tool