Use Webflow AI Assistant to instantly get help in the Designer.
Important
The AI Assistant is currently in limited beta. During the limited beta, the Assistant is only available on select templates. To access these templates, visit the Dashboard, click "New site" and choose Templates to view Assistant-compatible templates in the modal.
You can use the Webflow AI Assistant to gain information or ideas when creating your site. The AI Assistant searches the Webflow Help Center for answers and provides them to you directly in the Webflow Designer.
You can get help from the AI Assistant in the Designer by clicking the “AI Assistant” icon in the left sidebar. This opens the AI Assistant modal where you can type questions into the chat input.
FAQ
Who is the AI Assistant available to?
If you’re on a Starter, Core, Growth, or Enterprise Lite Workspace plan, Webflow AI Assistant is enabled by default on your sites. If you want to disable the AI Assistant in your Workspace, please reach out to Support.
If you’re on an Enterprise plan, the AI Assistant is disabled by default in your Workspace. Please reach out to Enterprise Support or your Customer Success Manager (CSM) to enable it on your sites.
Are there any usage limits for the AI Assistant?
You can ask the AI Assistant a maximum of 100 questions every 31 days. The AI Assistant lets you know when you’re approaching the question limit and when the limit will reset.
Can the AI Assistant make mistakes?
While every effort is made to ensure the AI Assistant is accurate, it can make mistakes, so please double-check its answers for accuracy and give feedback accordingly.
How does the AI Assistant work?
Webflow AI Assistant is a customized large language model trained on Webflow Help Center materials.
The AI Assistant is built on top of an OpenAI model. When you ask a question, Webflow sends your question and a unique Chat ID code to the model and the model provides you a customized response based on your question. The chat ID code does not contain identifiable personal information. OpenAI does not receive identifiable personal information and does not retrain their models on the information you submit.
For example, if you ask, “How do I set up a new CMS Collection?” Webflow will send your question and a chat ID (e.g., “chat12345”) to the model and the model will provide an answer tied to that chat ID.
Does Webflow review my questions and Webflow AI Assistant’s responses?
Webflow may review your questions and the answers the AI Assistant provides. We do this to ensure the safety and accuracy of the AI Assistant and to improve the AI Assistant.
Does Webflow feed my questions back into its model?
No, Webflow does not feed your questions back into the model.
Does the AI Assistant use any other data in my Workspaces or sites?
No, the AI Assistant only uses the questions you enter into its chat input on your current site.
Should I put personal information or sensitive data into the AI Assistant?
No, we recommend you use the AI Assistant to find tips and tricks about how to use Webflow more effectively. It is best practice to avoid entering personal information or sensitive data online whenever possible.
How can I help the AI Assistant improve?
The AI Assistant improves as community members use the product. We invite you to rate responses as good or bad, and provide feedback about your conversation(s) directly in the AI Assistant chat input.
Does the AI Assistant support languages other than English?
Currently, the AI Assistant only supports prompts and responses in English.
What terms govern my use of Webflow AI Assistant?
Webflow’s Product Terms govern your use of the AI Assistant.