Transfer hosting between sites

Updated

Transfer a Site plan from one site to another in your Workspace.

What is a hosting transfer? 

A hosting transfer is the process of moving a Site plan from one site in your Workspace to another site in your Workspace — without taking your site offline.

For example, you might have an older site in your Workspace that currently has a Site plan attached. However, you’ve created a new design to update your website, and you want to seamlessly transfer the hosting from the old site to your new design. If you transfer your Site plan from the old site to the new site, you can avoid canceling the Site plan on your old site and causing downtime.

Note

Only Workspace owners and admins can transfer Site plans between sites in a Workspace. Learn more about Workspace roles and permissions.

Important

Site plans can only be transferred between sites in the same Workspace. Additionally, the site to which the Site plan will be transferred cannot already have a Site plan associated with it (i.e., the site receiving the Site plan transfer must be on a Starter Site plan before the transfer).

What happens when a Site plan is transferred from one site to another?

When a Site plan is transferred from one site to another, the original site the plan was transferred from: 

  • downgrades to a Starter Site plan
  • remains published to any custom domains to which it was previously published (until the new site has been published to those custom domains)
  • keeps all previously used features. Note that you cannot add additional items or use features that aren’t supported on the Starter Site plan, such as CMS items or additional static pages, unless you upgrade the site to a qualifying Site plan

The site the plan was transferred to:

  • inherits the remaining length of the Site plan (e.g., if you purchased an annual Site plan on the old site and transfer the plan to a new site after 90 days, the new site has 275 days of time left on the Site plan before renewal)
  • inherits the old site’s custom domains, default domain setting, and SSL hosting settings
  • does not inherit the old site’s forms or Apps and integrations
  • is not automatically published to any custom domains to which the original site was published

How to transfer Site plans between sites 

Important

Site plans can only be transferred between sites in the same Workspace. Additionally, the site to which the Site plan will be transferred cannot already have a Site plan associated with it (i.e., the site receiving the Site plan transfer must be on a Starter Site plan before the transfer). 

To transfer a Site plan from one site to another: 

  1. Open Site settings > Billing tab
  2. Click Transfer plan and choose the site to which you want to transfer your Site plan 
  3. Click Continue
  4. Review the summary of the transfer 
  5. Click Transfer plan to confirm

Once the transfer is complete, you can publish the new site to your custom domain(s). 

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