Learn how to downgrade or cancel your Workspace plan.
As your needs scale, you can downgrade your current Workspace plan to a different plan that matches your current needs. Review and compare Workspace plans.
How to prepare to downgrade your Workspace plan
All downgrades — the number of unhosted websites in your Workspace must not exceed the new Workspace plan’s limit. You can archive unhosted websites you no longer need.
Downgrading to Starter (cancelling your paid plan) — you’ll need to remove all team members and all seats from your Workspace plan before you can downgrade. Once the downgrade process begins, you won’t be able to add additional seats to the Starter Workspace until the next billing period.
How to downgrade to a lower paid Workspace plan
First, open the Workspace you'd like to downgrade. Then:
Click Plans
Click the For freelancers & agencies tab to review those plans
Click Downgrade under the plan you want
Choose a reason, then click Downgrade plan
Click Switch to monthly or Switch to yearly to change your billing frequency
Click Pay now
How to downgrade to the Starter Workspace plan
Downgrading to the Starter Workspace plan effectively cancels your paid Workspace plan at the end of your current billing period. You can also downgrade to the Starter Workspace plan immediately.
Good to know
Only one Starter Workspace is allowed per user. If you already have a Starter Workspace and want to downgrade a paid Workspace plan to a Starter Workspace, you’ll need to archive the existing Starter Workspace first.
First, open the Workspace you'd like to downgrade. Then:
Click Plans
Click Downgrade to Starter
(Optional) Choose the reason you’re downgrading
Click Downgrade Workspace plan to confirm
After confirming the downgrade, your Workspace plan remains active until the end of the current billing period, at which point it will switch to the free Starter Workspace plan.
Downgrade to the Starter Workspace plan immediately
If your Workspace plan is pending cancellation at the end of your billing period, you can choose to immediately downgrade to the free Starter Workspace plan:
Open the Workspace you'd like to immediately downgrade
Click Plans
Click Downgrade now
Confirm by clicking Downgrade now