Fix the too many redirects error

Updated

Solve the “too many redirects” on your site after publishing to your custom domain.

You’ve perfected your design and you’ve just published your site to bestcustomdomain.com. You’re on top of the world! That is, until you visit your site and see an ERR_TOO_MANY_REDIRECTS error instead of your actual design.

How to fix the error

The “too many redirects” error occurs when your site is configured in a way that creates a redirect loop between different web addresses — such as between your www subdomain (e.g., www.bestcustomdomain.com) and root domain (e.g., bestcustomdomain.com). In most cases, you’ll need to set the www subdomain (e.g., www.yourdomain.com) as the default domain to allow your site to function properly.

To set the www subdomain as the default domain and fix the too many redirects error: 

  1. Open Site settings > Publishing > Production
  2. Click Make default next to the www subdomain (e.g., www.yourdomain.com) 
  3. Republish your site

If you want to connect only the www subdomain (e.g., www.bestcustomdomain.com) or another subdomain to your Webflow site, check out our guide to connecting a subdomain.

To redirect traffic to the root domain, check out our guide to setting the root domain as the default. 

Troubleshooting tips

If you continue to encounter the “too many redirects” error on your site, your browser may be cacheing an old error message. Try the following when viewing your site:

  1. Clear your browser cache
  2. View your site in incognito mode with browser extensions turned off
  3. View your site from a mobile device or in a browser you have not yet used to view your site

Please keep in mind that DNS changes can take up to 48 hours to fully propagate in all geolocations as the DNS cache expires, although this typically occurs within a few hours.

If your domain isn’t working correctly after 48 hours, please troubleshoot your DNS settings or contact your domain provider’s help desk. If your DNS settings are correct, but you’re still experiencing issues with your published site, please contact Webflow’s customer support team.

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